Effective Date: 14.08.2025

Last Updated: 14.08.2025

 

Chauffeur Turkey (“we,” “our,” “us”) values the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile applications, or chauffeur services.

 

By using our services, you agree to the practices described in this Privacy Policy.

 

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 1.⁠ ⁠Information We Collect

 

We may collect the following types of information:

 

1.1 Personal Information:

    •    Full name

    •    Contact details (phone number, email address, postal address)

    •    Payment details (processed securely via our payment provider)

    •    Identification documents where required by law

 

1.2 Booking & Service Information:

    •    Pickup and drop-off locations

    •    Travel itineraries and schedules

    •    Special service requests or preferences

 

1.3 Technical Information:

    •    IP address

    •    Browser type and version

    •    Device information

    •    Cookies and tracking data

 

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 2.⁠ ⁠How We Use Your Information

 

We use your information to:

    •    Process bookings and payments

    •    Communicate about your reservation or account

    •    Provide a personalized chauffeur experience

    •    Improve our website and services

    •    Comply with legal obligations

 

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 3.⁠ ⁠Data Sharing & Disclosure

 

We do not sell your personal data. We may share your information with:

    •    Our drivers and service partners (only the details required to fulfill your booking)

    •    Payment processors (to handle transactions securely)

    •    Legal authorities if required by law or for fraud prevention

 

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 4.⁠ ⁠Cookies & Tracking

 

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.

You can disable cookies in your browser settings, but some features of our website may not function properly.

 

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 5.⁠ ⁠Data Security

 

We implement strict security measures to protect your personal information, including encryption, secure servers, and limited access protocols. However, no method of transmission over the internet is 100% secure.

 

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 6.⁠ ⁠Your Rights

 

You have the right to:

    •    Access and request a copy of your personal data

    •    Request corrections to inaccurate information

    •    Request deletion of your data (subject to legal requirements)

    •    Withdraw consent for certain processing activities

 

To exercise these rights, contact us at novarossatravel@gmail.com

 

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 7.⁠ ⁠International Data Transfers

 

If you access our services from outside Türkiye, please note that your data may be transferred and processed in Türkiye, where data protection laws may differ from your country.

 

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 8.⁠ ⁠Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

 

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 9.⁠ ⁠Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

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10.⁠ ⁠Contact Us

 

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Chauffeur Turkey

Email: novarossatravel@gmail.com

Phone: +90 531 522 66 82

Address: Aksaray Mh. Kargı Sk. No: 18/A Fatih İstanbul TÜRKİYE