Effective Date: 14.08.2025

Last Updated: 14.08.2025

 

Welcome to Chauffeur Turkey. These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, and chauffeur services (“Services”). By booking or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

⸻

 

 1.⁠ ⁠Definitions

    •    “We,” “Our,” “Us” refers to Chauffeur Turkey.

    •    “Client,” “You,” “Your” refers to the person or entity booking or using our Services.

    •    “Driver” refers to the professional chauffeur assigned to your booking.

 

⸻

 

 2.⁠ ⁠Booking & Payment

 

2.1 Booking Confirmation:

A booking is only confirmed once full or partial payment (as required) has been received and you have received a confirmation email or message from us.

 

2.2 Payment Methods:

We accept major credit cards, debit cards, bank transfers, and approved digital payment platforms.

 

2.3 Pricing:

Prices are quoted in [Insert Currency] and include applicable taxes unless otherwise stated. Additional charges may apply for waiting time, extra stops, tolls, parking fees, or other services requested.

 

⸻

 

 3.⁠ ⁠Service Use & Conduct

 

3.1 Passenger Conduct:

Clients must behave respectfully toward the driver and maintain the cleanliness of the vehicle. We reserve the right to terminate a trip without refund in cases of abusive, threatening, or unsafe behavior.

 

3.2 Prohibited Items:

Illegal substances, dangerous goods, and weapons are strictly prohibited in our vehicles.

 

3.3 Luggage Policy:

Luggage must fit safely in the designated storage area. We are not responsible for loss or damage to items left unattended.

 

⸻

 

 4.⁠ ⁠Changes & Cancellations

 

4.1 Client Cancellations:

Our Refund Policy applies for cancellations—please review it for full details.

 

4.2 Service Modifications:

Any changes to your booking must be requested at least 24 hours before the scheduled pickup time and are subject to availability.

 

4.3 Cancellations by Chauffeur Turkey:

We reserve the right to cancel bookings due to unforeseen circumstances (e.g., vehicle breakdown, extreme weather) and will offer a full refund or rescheduling at no extra cost.

 

⸻

 

 5.⁠ ⁠Liability & Disclaimers

 

5.1 Limitation of Liability:

We are not liable for delays caused by traffic, road closures, accidents, weather, or circumstances beyond our control.

 

5.2 Personal Belongings:

We are not responsible for personal belongings left in the vehicle.

 

5.3 Maximum Liability:

Our maximum liability in any case is limited to the total amount paid for the booking in question.

 

⸻

 

 6.⁠ ⁠Safety & Legal Compliance

 

6.1 Seat Belts:

All passengers must wear seat belts where provided, in compliance with local laws.

 

6.2 Child Safety Seats:

Clients are responsible for requesting appropriate child safety seats at the time of booking, subject to availability.

 

⸻

 

 7.⁠ ⁠Privacy

 

Your personal data will be handled in accordance with our Privacy Policy. By using our Services, you consent to such processing.

 

⸻

 

 8.⁠ ⁠Governing Law

 

These Terms are governed by and interpreted in accordance with the laws of Türkiye. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Istanbul].

 

⸻

 

 9.⁠ ⁠Changes to These Terms

 

We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

 

⸻

 

10.⁠ ⁠Contact Us

 

For questions regarding these Terms, please contact:

 

Chauffeur Turkey

Email: novarossatravel@gmail.com

Phone: +90 531 522 66 82

Address: Aksaray Mh. Kargı Sk. No: 18/A Fatih İstanbul TÜRKİYE